FAQ's

Frequently Asked Questions

To request a ride, simply download the JSC Transport app, Enter your destination. Then, select the type of vehicle you need and confirm your request. A driver will be assigned to you.

Yes, you can! JSC Transport allows you to schedule rides in advance for your trip. Simply specify the date and time you need the ride, and your driver is available to pick you up.

Once your ride is confirmed, you'll be able to track your driver's location in real-time through the env('APP_NAME') app by using your booking ID. This feature ensures you know exactly when your driver will arrive to pick you up.

JSC Transport offers convenient online payment options for your rides. You can pay for your ride securely through the app using various payment methods, including credit/debit cards, and stripe.

Absolutely! JSC Transport is committed to providing excellent customer support to all our passengers. If you have any questions, concerns, or encounter any issues during your ride, you can reach out to our customer support team through the app live chat or on a given number.

Yes, you can choose the type of vehicle that best suits your needs for your Umrah journey. Whether you prefer a sedan, SUV, or van, JSC Transport offers a variety of vehicle options to accommodate your requirements.